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Warrenty and Repairs

Whelen Engineering 

Feniex Industries

Ship to:
Whelen Factory Repair
Building B
51 Winthrop Road
Chester, CT 06412-0684


Please include

  1. A copy of the sales receipt if qualified for warranty coverage

  2. A short description of the problem

  3. Your name, return address (should it be different than what's on your invoice) and daytime phone number.


Please note that Whelen warranties their products from manufactured date, not from date of purchase. For complete warranty and repair information, refer to your Whelen User Direct Warranty statement or contact Whelen Engineering.

To send in a product for service or repair, please complete the Request for Warranty or Repairs form or contact a support representative.

Hours: 9am to 6pm CT, Monday to Friday
Telephone: 1-800-615-8350
Fax Number: 1-512-593-7142
Email: support@feniex.com


Feniex Industries, Inc.
6320 E Stassney Bldg 1
Austin, TX 78744

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