495 Response Enterprise corporate logo495 RESPONSE ENTERPRISE
495 RESPONSE ENTERPRISE / INFORMATION

Shipping, Returns & Cancellations

Purchasing and order-support information for Automotive customers.

Online store status

The Automotive product catalog currently supports browsing and product information. Live online checkout and order fulfillment are not enabled. Historical displayed prices, option information and stock records are not guarantees of a current sale.

Shipping and delivery

Before online product orders are accepted, the applicable shipping destinations, charges, delivery methods, pickup options and carrier terms must be clearly stated during checkout and order confirmation.

Returns, refunds and cancellations

Product-specific return eligibility, refund conditions and any legally required consumer rights will be presented with the applicable sale or agreement before payment. Service appointment cancellations and roadside membership cancellations are governed by their specific terms, once those services are activated.

Existing order questions

Contact 495 Response with your order documentation to request assistance with a prior transaction. Do not submit payment card details in a general contact form.